Once we have replied to you about an enquiry date and location, we will confirm if we can attend this event. To secure our attendance at your event we ask for a 50% non refundable deposit in a 7 day window. The rest of the fee will be due one week before your the party date. Your deposit means we do not release the date and time of your event. If we do not receive a deposit within the 7 days stated your time and booking can be lost.
We kindly request if you have us booked for a longer booking duration and that your party will also have other entertaining amusements, that you invite us to your booking after some time that the children have had to enjoy these, so that you get our best full experience by seeing us captivate, engage and interact with all the children's attention.
Within the first 7 days of receiving your deposit you can change the time or date of your event subject to our availability. Please try and notify us as soon as possible if your event for some reason cannot go ahead however sadly the closer it is to your event we may have already paid out for event preparations. We only offer 50% of your booking cost as a refund if you notify within 7 days before your booking that you need to cancel your booking. We will always be as open as possible if in an emergency you would like to reschedule your event at late notice.
We travel to our parties by car, meaning we have to pay for fuel. For parties within 15 miles of our base town of Luton per one journey there, fuel is included in the price of your booking. For parties outside of the 30 miles, a travelling fee may incur. We will inform you of this cost when we respond to your booking enquiry. We also ask that you provide us with any parking arrangements for the venue you are your party is at.
Prior to your booking we will correspond with you regarding the details of your booking within 7 days of receiving your deposit. Then after such period you can contact us again if you need anything on one of our social media pages or by emailing us. However if not you will hear from us 7 days before your booking date to confirm your arrangements again.
On the day of your booking we will arrive just before our agreed meet time and we will call you just before we enter your event. We please ask that you do not encourage anyone to come greet us at our car if we are seen in it, as we have equipment to prepare before we are ready to enter the party.
On your booking date the only thing we ask of you is to relax and enjoy our entertainment but we ask even though our staff are DBS checked, that an adult always remains in the space with us and the children and that any unruly behaviour is handled by an party attending adult.
Annies Princess Palace Parties
Annies Princess Palace Parties has no intention to violate any copyright laws, our characters are generically named and have simply been inspired by many classic fairytale characters. Any similarities to popular media characters is merely accidental.
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